Products may be returned for a refund (less shipping costs if applicable) for any reason within ten (10) days of delivery, with the exception of personalized product wood bats intended for use in play. If you wish to return a product, all original packaging material(s) must be preserved and returned with the product.
Personalized product may be returned for a replacement only in the case of an error in production by the Cooperstown Bat Company. Cooperstown Bat Company must be contact within ten (10) days of delivery with photos sent to [email protected], to report an error.  The Cooperstown Bat Company accepts no responsibility for customer errors such as misspellings, incorrect choice of bat type or any other error.

The Cooperstown Bat Company accepts no responsibility for bats damaged or broken through neglect, misuse or in the course of practice or play. Due to the nature of wood, all wood bats used in practice or play will break eventually.